OVER DEZE VACATURE

We are looking for a Senior Sales Support Specialist for an international organization based in Eindhoven. This varied role combines sales support, customer service, order processing and internal coordination.

You will be a key link between customers, the sales team and other departments. You will track enquiries and orders, ensure timely follow-up and keep customers and colleagues informed. You will also identify sales opportunities and pass them on to the relevant sales colleagues.
This role is ideal for someone who enjoys organizing, planning and keeping day-to-day operations running smoothly.

What will you be doing?
• Providing operational and administrative support to the sales team;
• Processing customer orders, coordinating with internal teams and tracking progress through delivery;
• Keeping customers and colleagues informed about delivery times, product availability and any changes;
• Identifying sales opportunities and sharing them with the relevant sales colleagues;
• Maintaining sales records and analyzing sales performance;
• Keeping information in internal systems accurate and up to date;
• Managing and checking administrative and financial records related to internal deliveries;
• Handling customer and internal enquiries by phone and email;
• Serving as the main point of contact for day-to-day sales support enquiries;
• Identifying bottlenecks and helping to improve sales support processes and ways of working.

What are we looking for?
• A bachelor’s degree or equivalent professional experience;
• Experience in an international environment, preferably in sales support, commercial operations or a similar role;
• An accurate, structured approach and the ability to keep track of multiple tasks;
• Strong communication skills and enthusiasm for working with customers and colleagues;
• The ability to manage competing priorities and adapt to changing demands;
• An independent, proactive approach and the confidence to take initiative;
• Excellent written and spoken English; proficiency in Dutch is an advantage;
• Available to work 32–40 hours per week
• Hybrid working, with the option to work from home two days a week
• An interest in technology or technical products.
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What can you expect?
You will join an international organization with an informal, hands-on culture and enthusiastic colleagues. You can expect an environment that values open communication, teamwork and individual initiative.